RTU Not Heating
Cold air or no heat may indicate an ignition, heating-component, or control problem.
Toronto commercial buildings rely on rooftop HVAC units to stay comfortable through summer heat and winter cold. When a rooftop unit (RTU) breaks down or loses efficiency, it can disrupt daily operations and increase operating costs.
Mas Air Home Comfort provides commercial RTU repair, installation, replacement, and preventive maintenance across Toronto and the GTA. We service packaged rooftop heating and cooling systems for offices, retail spaces, restaurants, and warehouses.
Whether you’re replacing an aging rooftop unit or dealing with an unexpected breakdown, Mas Air provides commercial RTU installation, repair, and maintenance services across Toronto and the GTA.
We install and replace commercial rooftop HVAC units, with attention to equipment sizing, system compatibility, and proper installation and startup.
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We diagnose and repair rooftop unit problems, including no heat, poor cooling, weak airflow, unusual noises, and unexpected shutdowns.
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Keep your commercial RTU running reliably with routine inspections and preventive maintenance to identify potential issues and reduce unexpected downtime.
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A commercial rooftop HVAC installation starts with the building, not the equipment. We consider system compatibility, site access, and startup requirements before putting an RTU into service.
Review the building's heating and cooling needs, current rooftop unit, roof access, and site conditions.
Evaluate RTU capacity, roof curb, ductwork, gas or electrical connections, and control compatibility.
Plan delivery and rooftop access, remove the old unit when replacing, and install the selected system.
Check heating, cooling, airflow, controls, and relevant safety functions before handover.
Planning a new installation or replacing an aging rooftop unit?
Discuss your RTU projectHeating, cooling, airflow, and control faults can interrupt business operations. These common RTU symptoms may require professional diagnosis and repair.
Heating & cooling
Cold air or no heat may indicate an ignition, heating-component, or control problem.
Cooling loss may involve the refrigerant circuit, compressor, condenser components, or controls.
Airflow & mechanical
Dirty filters, blower or belt problems, and duct restrictions can reduce airflow.
Rattling or grinding may point to fan, motor, bearing, or mounting issues.
Operation & controls
Repeated starts and stops may involve electrical, safety-limit, or control faults.
Unresponsive controls or inconsistent temperatures may involve sensors or wiring.
Not every rooftop HVAC problem calls for a new unit. The right choice depends on what failed, the equipment's overall condition, the likely repair cost, and how a shutdown affects your business.

Mas Air can assess the unit and explain practical repair and replacement options based on your building's needs. We do not assume replacement is always necessary.
Request an RTU AssessmentRoutine rooftop HVAC maintenance helps identify wear, airflow restrictions, and operating issues before they lead to unexpected disruption. The inspection scope should match your equipment and building requirements.
Review filters, fans, and belts where fitted for restrictions or wear.
Check coil condition and inspect condensate drainage for blockages.
Review accessible connections, operating controls, and system response.
Assess heating and cooling performance and applicable safety functions.
Specific tasks and service intervals depend on the RTU model, condition, and site requirements.
Ask About RTU Maintenance
From independent businesses to multi-location brands, Mas Air Home Comfort has worked with commercial clients in retail, hospitality, wellness, and other industries across the GTA.
In the Cloud Spa
North York, Toronto
Yuan Ming Supermarket
Mississauga
Advanced Skytech Canada
Markham
Eureka Kitchen & Bath
Oakville
Mandarin RestaurantsAcross Ontario
Etobicoke
Scarborough
North York
Brampton
Mississauga
and more
Our commercial clients across Toronto and the GTA.
A rooftop HVAC breakdown can disrupt business operations. Contact our 24/7 service team for urgent RTU heating or cooling issues across Toronto and the GTA.

Our licensed HVAC technicians bring hands-on experience in commercial heating and cooling systems, from diagnosing complex rooftop unit faults to recommending practical repair solutions.
We provide clear quotes for commercial RTU repairs, installations, and replacements, explaining the proposed work and costs before proceeding with your approval.
We use suitable replacement parts, follow proper service procedures, and check system operation after completing RTU repairs or installations.
Serving Toronto and the GTA, we understand the HVAC needs of restaurants, retail spaces, offices, and warehouses, where reliable climate control supports daily operations.
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From expansive industrial warehouses to high-traffic retail centers, Mas Air Home Comfort‘s TSSA-certified technicians deliver reliable, energy-efficient solutions across the Greater Toronto Area.
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Every facility has unique requirements.
Call us today at 1-647-360-6623 or book online for a comprehensive site assessment and a free quote on any of our commercial HVAC services.
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