{"id":12067,"date":"2023-12-20T11:24:20","date_gmt":"2023-12-20T16:24:20","guid":{"rendered":"https:\/\/masairhomecomfort.ca\/go11\/?page_id=12067"},"modified":"2025-12-04T08:23:49","modified_gmt":"2025-12-04T13:23:49","slug":"policies","status":"publish","type":"page","link":"https:\/\/masairhomecomfort.ca\/go11\/en\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\"Mas<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. The technician of Mas Air Home Comfort Inc. (the \u201cCompany\u201d) attends the Customer\u2019s property and tests the unit (the \u201cUnit Testing\u201d) that the technician of the Company will work with when installing the Products. The Unit Testing will be performed by the technician of the Company prior to the installation of the Products and after the completion of installation of the Products for the purpose of confirming that the unit is in working order before and after the services of the Company. The Company shall not be liable for any unit malfunction claims made by the Customer after the completion of the installation of the Products if the Unit Testing confirms that the unit is in working order before and after the services of the Company.<\/li>
  2. The Customer and the technician of the Company who attends the Customer\u2019s property will determine the particulars in relation to the installation of the Products prior to the installation. The Company will install the Products pursuant to such particulars determined by the parties. If the Customer requests any reinstallation after the completion of installation of the Products for any reason, then the Company will charge an additional services fee for such reinstallation.<\/li>
  3. The Company is not a manufacturer of the Products and makes no representations, warranties or conditions as to the performance of the Products. The warranty provided by the manufacturer covers the products. The Company shall not be liable for any loss, damage, or injury of any type (including but not limited to as a result of any water leakage) arising out of or related to or caused or contributed to in any way by the use and operation of the Products or any indirect, incidental, special or consequential damage even is reasonably foreseeable. The Customer expressly agrees to pursue any such claims in relation to the Products against the manufacturer or on any insurance policy for which the Customer is the beneficiary.<\/li>
  4. The Company shall not be liable for any repairing costs in relation to any minor dents or scratches (such as dents and scratches that are less than one inch in width and\/or one-inch depth) caused to the walls, floors or furniture of the Customer\u2019s property during the process that technician of the Company transports and installs the Products.<\/li>
  5. The Customer may cancel this Services Agreement within ten days after receiving an executed copy. To cancel this Services Agreement, the Customer must give the Company a written notice of cancellation at the address set out in this Services Agreement. However, the Customer loses the right to cancel this Services Agreement if the Customer has accepted the Company\u2019s delivery of the Products to the Customer\u2019s property and installation of the Products has commenced within ten days after the date of execution of this Services Agreement.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    ACKNOWLEDGMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Customer acknowledges that the Customer contacted Mas Air Home Comfort Inc. (the \u201cCompany\u201d) to invite its technician to the Customer\u2019s property to purchase and install the Products. No unsolicited door-to-door marketing and contracting are incurred between the Customer and the Company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Invoice Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. The Company will charge the Customer interest of one percent per month (12% per year) on the balance of any invoices that remain unpaid for more than 30 days. The Company will advise the Customer in advance if the Company changes the interest rate for any unpaid arrears for the Company’s invoices.<\/li>
    2. Upon the completion of installation of the Products by the Company at the Customer’s property, the Company has all its rights to register a security interest on the title to the Customer’s property if the Customer fails to make a full payment for the services provided by the Company pursuant to terms of the Services Agreement.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \n\t\t\t\t\t\t\t\tPre-evaluate quotes and discusses solutions.\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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      \n\t\t\t\t\t\t\tPre-evaluate quotes and discusses solutions.\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t\tWe have the most cost-effective service in the GTA and surrounding areas by eliminating hidden charges.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t24\/7 Service\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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      \n\t\t\t\t\t\t\t24\/7 Service\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t\tOur service team will respond to your needs, questions, queries, and concerns about our products and services. We will discuss every detail with you to ensure 100% satisfaction!\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\tExperienced Team\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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      \n\t\t\t\t\t\t\tExperienced Team\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t\tOur team is experienced in ensuring a smooth repair and construction process.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest a Quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Comfort You Can Count On<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Families throughout the Greater Toronto and Hamilton Area trust Mas Air Home Comfort for service that\u2019s fast, reliable, and rooted in real expertise. From urgent AC repairs to seasonal furnace checkups and everyday HVAC problems, we focus on delivering results that restore comfort\u2014without delay or hassle.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      The most honest HVAC company in the GTA!<\/b> \n\n

      Jack came over, was able to offer a reasonable solution to my home temperature issues.\n\n
      When on site, realized that half of the job was not necessary. Let me know and didn\u2019t charge me for needless work.\n\n

      After the adjustment, I had overpaid - MAS refunded the difference on their own initiative.<\/div>\n\t\t\t\n\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tDavid H<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tToronto<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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      I recently installed heating, air conditioning, a water heater, and a water softener, all thanks to the recommendations from sales representative Shawn. \n

      He was extremely professional and provided fair pricing tailored to my house<\/b>. \n

      Shawn promptly addressed any questions I had before and after installation. <\/div>\n\t\t\t\n\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMiranda Z<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNorth York<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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      My furnace stopped working in a Sat morning, then I start looking for solutions. \n

      My friend refered Norman to me and he came to check for me 2 hours later found out that the heat exchanger was gone. \n

      Very fast response and great service<\/b>, thumbs up! Will definitely recommend Norman to my friends<\/div>\n\t\t\t\n\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\"\"<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tJackie C<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRichmond Hill<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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      Terms and Conditions The technician of Mas Air Home Comfort Inc. (the \u201cCompany\u201d) attends the Customer\u2019s property and tests the unit (the \u201cUnit Testing\u201d) that the technician of the Company will work with when installing the Products. The Unit Testing will be performed by the technician of the Company prior to the installation of the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":337,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-12067","page","type-page","status-publish","hentry"],"yoast_head":"\nPolicies - Mas Air Home Comfort<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies - Mas Air Home Comfort\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions The technician of Mas Air Home Comfort Inc. (the \u201cCompany\u201d) attends the Customer\u2019s property and tests the unit (the \u201cUnit Testing\u201d) that the technician of the Company will work with when installing the Products. 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